Effective Date: 15/06/2025
Welcome to Herar Alo (“we”, “our”, “us”). By accessing or using our website www.heraralo.com (the “Site”), purchasing our digital products, enrolling in courses, or accessing any of our services, you agree to the following terms and conditions. Please read them carefully.
1. Use of the Website
You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Site.
We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if we believe you have violated any part of these terms.
2. Intellectual Property
All content on this website – including courses, ebooks, templates, graphics, videos, and written material – is the property of Herar Alo and protected by copyright laws.
You may not copy, share, sell, or distribute our content without written permission.
3. User Accounts
To access certain services (like courses or downloads), you may need to register an account. You are responsible for maintaining the confidentiality of your account and password.
We reserve the right to refuse or cancel service if suspicious or abusive activity is detected.
4. Purchases & Payments
All prices are clearly listed on the website. Payments are processed securely via third-party providers (e.g., SSL-encrypted gateways). By purchasing, you agree to pay the listed amount.
Prices are subject to change without notice, but existing purchases will not be affected.
5. Course Access & Availability
Once purchased, you will receive access to the course or digital product. Access may be time-limited or lifetime, depending on the product terms stated on the sales page.
We are not responsible for loss of access due to user error, forgotten login credentials, or misuse.
6. Limitation of Liability
Herar Alo is not liable for any direct or indirect damages resulting from the use of our website, products, or educational content. All materials are for informational and educational purposes only and do not constitute financial or legal advice.
7. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of Bangladesh. Any disputes shall be handled in the courts of Dhaka or as per applicable jurisdiction.
Refund & Returns Policy
At Herar Alo, we value your satisfaction and are committed to delivering high-quality digital products and learning experiences. However, due to the nature of our services, we have the following refund and return policy:
1. Digital Products (eBooks, Templates, Tools)
All digital downloads are non-refundable. Once a file is downloaded or delivered, we cannot issue a refund due to the inability to return a digital product.
Please read product descriptions carefully before purchasing.
2. Online Courses
You may request a refund for any course within 3 days of purchase only if:
You have not completed more than 20% of the course
You provide a valid reason or feedback on the issue
No refunds will be granted after 3 days, or for courses that have been significantly consumed or downloaded.
To request a refund, email us at info@heraralo.com with your name, email, course name, and reason for refund.
3. Investment Guidance or Consultations
Any content or tools provided related to investing are educational only. We do not offer financial guarantees or investment advice. No refunds will be provided for digital tools or content once accessed.
4. Failed Downloads or Technical Issues
If you experience a technical issue (e.g., failed download), please contact us at info@heraralo.com within 7 days. We will assist you in resolving the problem or re-sending the product.
5. Changes to this Policy
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with an updated effective date.
Need Help?
For questions about terms, refunds, or product access, contact us:
📧 Email: info@heraralo.com
🌐 Website: www.heraralo.com